Privacy Policy

Privacy policy

Creative Jewelry UK 

Website: https://creativejewelry.uk/


Contact Number: +447542119750


WhatsApp : +447542119750


Last Updated: January 2026




Creative Jewelry respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or place an order.




1. Information We Collect


When you use our website or place an order, we may collect the following information:




Personal Information




Full name




Billing and shipping address




Phone number




Email address




Custom name or text provided for personalized jewelry




Order Information




Product details




Payment confirmation (we do not store card details)




Delivery preferences




Technical Information




IP address




Browser type




Device information




Pages visited on our website




2. How We Use Your Information


We use your information to:




Process and deliver your orders




Create your custom name jewelry




Provide customer support




Send order updates and delivery notifications




Process returns and refunds (14-day return policy)




Improve our website and services




Prevent fraud and unauthorized transactions




We only collect information that is necessary to provide our services.




3. Payment Security


All payments are processed through secure third-party payment providers. We do not store your credit or debit card details on our servers.




4. Sharing Your Information


We do not sell or rent your personal data. We may share your information only with:




Delivery partners to ship your order




Payment providers to process transactions




Legal authorities if required by law




All third parties are required to keep your data secure.




5. Custom Jewelry Information


Names or words submitted for custom jewelry are used only for creating your product. We do not use this information for advertising or share it publicly.




6. Data Retention


We keep your information only as long as necessary to:




Complete your order




Handle returns or refunds




Meet legal or tax obligations




7. Your Rights (UK GDPR)


As a UK customer, you have the right to:




Access the personal data we hold about you




Request correction of incorrect information




Request deletion of your data (where legally possible)




Object to certain uses of your data




To exercise these rights, contact us at:


📞 +447542119750




8. Cookies


Our website may use cookies to:




Improve website performance




Remember your preferences




Analyze visitor behavior




You can disable cookies in your browser settings.




9. Data Security


We take appropriate technical and security measures to protect your personal data from unauthorized access, loss, or misuse.




10. Delivery & Returns Information


Orders are processed within 8 days




We offer a 14-day return and refund policy




Customer information is used to manage delivery and returns smoothly




11. Changes to This Policy


We may update this Privacy Policy from time to time. Updates will be posted on this page.




12. Contact Us


If you have questions about this Privacy Policy or your data, contact us:




Creative Jewelry


📞 +447542119750


🌐 https://creativejewelry.uk/