Privacy Policy
Privacy policy
Creative Jewelry UK
Website: https://creativejewelry.uk/
Contact Number: +447542119750
WhatsApp : +447542119750
Last Updated: January 2026
Creative Jewelry respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
Full name
Billing and shipping address
Phone number
Email address
Custom name or text provided for personalized jewelry
Order Information
Product details
Payment confirmation (we do not store card details)
Delivery preferences
Technical Information
IP address
Browser type
Device information
Pages visited on our website
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Create your custom name jewelry
Provide customer support
Send order updates and delivery notifications
Process returns and refunds (14-day return policy)
Improve our website and services
Prevent fraud and unauthorized transactions
We only collect information that is necessary to provide our services.
3. Payment Security
All payments are processed through secure third-party payment providers. We do not store your credit or debit card details on our servers.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
Delivery partners to ship your order
Payment providers to process transactions
Legal authorities if required by law
All third parties are required to keep your data secure.
5. Custom Jewelry Information
Names or words submitted for custom jewelry are used only for creating your product. We do not use this information for advertising or share it publicly.
6. Data Retention
We keep your information only as long as necessary to:
Complete your order
Handle returns or refunds
Meet legal or tax obligations
7. Your Rights (UK GDPR)
As a UK customer, you have the right to:
Access the personal data we hold about you
Request correction of incorrect information
Request deletion of your data (where legally possible)
Object to certain uses of your data
To exercise these rights, contact us at:
📞 +447542119750
8. Cookies
Our website may use cookies to:
Improve website performance
Remember your preferences
Analyze visitor behavior
You can disable cookies in your browser settings.
9. Data Security
We take appropriate technical and security measures to protect your personal data from unauthorized access, loss, or misuse.
10. Delivery & Returns Information
Orders are processed within 8 days
We offer a 14-day return and refund policy
Customer information is used to manage delivery and returns smoothly
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Creative Jewelry
📞 +447542119750
🌐 https://creativejewelry.uk/